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Portal Sign In Instructions
Signing In

Signing In

If this is your first time using the portal, you will need to create a user account.  Fill in the form here.  Your request will be approved or denied as quickly as possible.
 
For support in creating your access, please email us at [email protected]
 
The secure customer portal uses 2-step authentication at every sign-in.

 

Signing Up

Signing Up

To create a user account, click here. After completing your registration, you will be brought to a page to provide additional details necessary to provide your portal access.

Your request will be approved or denied as quickly as possible.

Security & 2-Step Authentication

Your secure customer portal login includes credentials that are specific to you.  To ensure the security of the information viewed through the portal, the system will send you a new verification code via email when you log in.  The sender for this email will appear as Microsoft on behalf of Scallon Controls B2C.
If you do not receive a verification shortly, check your email Spam or Junk folder.  You may need to add [email protected] to your email whitelist.
Using the Portal

Using the Portal

Once signed in, use the cards on the dashboard to select the desired functionality.
  1. When viewing order status or repair order status, you can use any of the fields in the Search area to refine your search.
  2. Use PO number or order number to get status on a specific order.
  3. Use Order Status to view orders that are in a specific stage, for example all orders that are in Progress.
  4. Click on the arrow on the bottom-right of an item to view more details.
  5. At the top of the list, click Export CSV to automatically generate a file listing for the items on display.